Support

We want to make sure you have the best donor experience possible. If you have any other questions regarding your OneBlood Rewards, donations, or account, please contact us through any method below. Our dedicated support team is happy to assist you further!

OneBlood Rewards

Chat with Us

Instantly connect with a OneBlood agent right on our website for fast answers or troubleshooting.

Chat Hours:

Monday-Friday: 9 AM – 5 PM EST

Saturday: 10 AM – 4 PM EST

Click “Let’s Chat” Button to Initiate Session

Give Us a Call

Speak directly with a OneBlood Rewards representative by phone for personalized help.

Phone Hours:

Monday-Friday: 9 AM – 5 PM EST

Saturday: 10 AM – 4 PM EST

Call 1-888-9-DONATE (1-888-936-6283)

Contact Us

Can’t call or chat? Submit questions 24/7 using our digital contact form. We will follow up with you directly within 1 business day.

Click “Submit a Form” to Complete Form

Our dedicated Donor Support Team understands the vital role you play in saving lives. We want to provide exceptional assistance with every component of your donor participation – from onboarding, to earning and redeeming rewards points. Reach out by any contact method that is most convenient so you can focus on the giving difference you make through OneBlood donations.

1 thought on “Support”

  1. Twice I went to the portal and select my $20 reward with Soma, but I never received an email including the reward. Perhaps you have the wrong email. It should be [email protected].

    Many thanks,
    Karolyne

    Reply

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